Frequently Asked Questions
Can we share internet access?
If you have no internet service, we can help. From ground-zero to completely wired. 1 machine or 100. We'll help you pick the best type of connection for your needs.
Why is our network slow?
Whatever the cause, we can speed up your network. Stop losing valuable time due to network slowdowns and hangups. There are many reasons that your network can slow down, and we can fix them for you.
Why is my computer slow?
Many people think they need new equipment. Often, their machine just needs some attention and a tune-up. Often we can improve your computers performance dramatically.
My printer does not work.
Printer problems are a nagging problem for many users. If you have recurring problems with your printer(s), the problem usually falls into a few simple categories. We'll fix it.
My email is not working.
Email problems are common. The problem can be with your machine, your provider, your connection, or Anti-Virus software. Wherever it is, we'll find it.
My software keeps crashing.
Daily crashes of your applications or database software are not something that is "just part of using a computer". Simple patches fix most problems, and are simple to apply.
How do I stop virus infections?
It's inevitable, you will eventually get a virus! Whether you know, or think you have a virus problem, you need to be protected. We'll clean your machines, and help you with Best-Security practices to avoid getting re-infected.
Can I connect multiple locations?
Yes. VOIP, VPN, T-1, PRI, with all of the choice available for voice and data connectivity today, we can help you evaluate your options and choose the best solution for your applications.
DOSS is a HP Service Center and
can provide free warranty for repairs and
travel. For government clients, a
special program, GEM, offers great
promotions for government, educational
and medical organizations.
Feel confident with HP, knowing that
you have a local authorized support team.